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information about my car

Thanks to digital and smartphone technology, Arval is closer to you than ever.

We’re not just by your side; we’re in the palm of your hand to provide you with the very best support for your car

My Arval Mobile

Let’s face it, you’re never without your smartphone. So to make life easier for you, we have developed Arval Mobile+, a web-based smartphone app. It means that you are holding in your hand all the essential informations for your vehicle as well as your contract details. Better still, you are just a click away from contacting your Arval Account Manager.

Discover My Arval Mobile


Maintenance, tyres, break down, accident, broken windscreen….Find below all the usefull informations with our service guide
- Service guide Arval Luxembourg

If you have a MID TERM RENTAL contract, click here


Returning / buying your lease car

Three months before your lease contract expires, you receive information on returning your lease car. The vehicle must be clean inside and out when you hand it back, and all accessories and equipment included in the lease contract must be returned. You will leave your old car behind when you collect your new Arval lease car If your new car is delivered to you, the garage driver will drive your old car away. We will assess any damage to your old car and sign it off with you.

However, you also have the option of buying your lease car. Shortly before the end of your lease contract, we will inform you of the vehicle’s purchase price. You can buy it for your own use, or on behalf of family or friends.

We also re-market former lease cars that are in good condition.

Here you will find all information regarding returning your lease vehicle. Click here



Tips for safe and economical driving

We want the people who use our cars to drive safely, and we want your fleet to operate economically. Here are some hints that we hope will help.

Your drivers probably spend many hours a week behind the wheel. Arval strives to provide them with cars that offer optimum performance, including excellence in safety. But journeys will only be safe and economical if drivers follow these driving tips.

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Fuel consumption

Check your tyre pressure regularly (at least once a month). Do this before the tyres heat up.

  • Perform servicing regularly (in accordance with the manufacturer’s instructions).
  • Do not run the engine when the vehicle is stationary. Drive away slowly immediately after starting the engine.
  • Avoid excessive revving in a low gear.
  • Change to a higher gear promptly.
  • Accelerate calmly and remain alert.
  • Do not drive unnecessarily with a roof rack or roof containers.
  • Do not drive unnecessarily with the air-conditioning on.
  • Switch off electricity-hungry equipment when you no longer need it (like rear-window heating).
Consommation de carburant

Contrôlez la pression de vos pneus régulièrement (au moins une fois par mois). Faites-le avant que les pneus ne chauffent.

  • Effectuez régulièrement un entretien (conformément aux instructions du constructeur).
  • Ne laissez pas le moteur tourner lorsque vous êtes à l'arrêt. Roulez lentement juste après avoir démarré le moteur.
  • Ne montez pas dans les tours en petite vitesse.
  • Passez rapidement à une vitesse supérieure.
  • Accélérez calmement et restez vigilant.
  • Ne conduisez pas inutilement avec un porte-bagages sur le toit.
  • Ne branchez pas inutilement la climatisation.
  • Éteignez les équipements énergivores si vous n'en avez plus besoin (comme le chauffage de la vitre arrière).
Driving safety
  • Regularly check your tyre pressure. Under-inflated tyres have less grip. This results in an extended brake path and increased risk of skidding. What’s more, you save considerably on fuel if your tyres have the correct pressure.
  • Planning your itinerary before you leave will prevent you from having to focus your attention on finding the right route, so you will pay more attention to the traffic around you.
  • Avoid telephone conversations in your car. Making hands-free calls is not without danger: when you talk on the phone you pay less attention to the traffic around you.
  • Keep a safe following distance from the vehicle ahead. This allows you to react quickly if the car in front suddenly brakes, for instance. For the correct following distance, stick to the two-second rule.
  • Adjust your driving style to the weather conditions. In reduced visibility, drop your speed and double your following distance from the vehicle in front of you. Do not brake abruptly, but reduce your speed gradually. Stay in the inside lane as much as possible. In an emergency you can move onto the hard shoulder or the verge.
  • Don’t put loose items (umbrella, A-to-Z, a bottle of soft drink, etc.) on the rear shelf. If there is a collision or the driver brakes suddenly, seemingly harmless items can be propelled with such force that they can cause serious injuries.
  • Always wear your safety belt. Many drivers admit that they still regularly drive without a safety belt. Wearing a safety belt ensures that you stay in your seat in the event of a collision and limits the risk of injury.
Eco driving

Eco-driving involves a different approach to driving which focuses on efficient use of the vehicle. Over the years, car technology has improved considerably and as a result, drivers need to adopt a different driving style. To ensure that you handle your car responsibly, Arval recommends that you drive according to the principles of eco-driving. These driving recommendations will enable you to save up to 10% in fuel, benefiting the environment and lowering costs for your employer.

  • Shift up to a higher gear as soon as possible: between 2,000 and 2,500 rpm. This applies to petrol, diesel and LPG engines.
  • If you see that you will need to slow down or brake for a traffic signal, release the accelerator in time and let the car roll on, leaving it in the gear you were driving in.
  • As far as possible, maintain a steady speed and try to achieve a low rpm in the highest gear possible. Ideally, drive at 80 km/h in 5th gear.
  • Be sure to check your tyre pressure once a month.
  • Look as far ahead as you can and anticipate other traffic.
  • Turn off your engine when you are waiting at an open bridge or a railway crossing, stuck in a traffic jam, waiting for a passenger to arrive, etc. Re-start the engine without pressing the accelerator.
  • Where possible, make use of the available in-car equipment such as your car’s tachometer, cruise control and onboard computer.
  • Besides the model of your car and your driving style, various other factors also determine your fuel consumption: your speed, use of equipment, air resistance and the vehicle’s weight. Try to be conscious of these ‘gas-guzzling’ factors.
Wear of tyres
  • Check your tyre pressure regularly (at least once a month). Do this before the tyres heat up.
  • Perform servicing regularly (in accordance with the manufacturer’s instructions).
  • Accelerate calmly and remain alert.
  • Brake calmly and in good time before taking a bend.
  • Avoid bumping against the kerb and similar obstacles. Invisible damage may cause a tyre blow-out later. Hitting obstacles can affect the alignment of the wheels. This will adversely affect the vehicle’s road behaviour and is likely to result in premature wear and tear of the tyres.
  • When manoeuvring into and out of parking spaces, do not turn the steering wheel while the vehicle is stationary.