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The protection of your personal data is important to the BNP Paribas Group, which includes the Arval companies. The BNP Paribas Group has adopted strong principles in that respect.

This specific information notice (the "Notice") provides you with detailed information relating to the protection of your personal data by Arval Luxembourg sa, 36, Route de Longwy L-8080 Bertrange (Luxembourg Register of Companies n° B57655 (legal representative: Gerry Wagner)), with regards to the Active Arval Link telematics tool.

If you would like further information on how Arval Luxembourg sa protects your personal data in general, please consult the Arval Data Protection Notice at www.arval.lu/en/data-privacy.

Arval Active Link

New technologies are developing rapidly, giving rise to a range of new fleet management opportunities. Arval aims to become the world leader in the innovation and application of these technologies. This is why Arval and Artel – an Arval subsidiary – have developed Arval Active Link, an in-house telematics solution.

1. Data collection

Arval Active Link collects vehicle use data. Data is collected via remote data transmission from the telematics equipment installed in the vehicle (the "Device"). The Device contains GPS-technology that records the location of the vehicle and a certain number of sensors which collect data on the vehicle's performance and ability. However, GPS locations are only part of the Device’s firmware and cannot be accessed by Arval, except in the event of theft or accident and only with the driver's prior confirmation.

Transmission can be either instantaneous, delayed or on request.

2. Data, Purpose and Retention

The device makes it possible for Arval to receive certain personal data that will only be used for limited purposes and in Arval's legitimate interests. We only use your personal data to implement and expand our products and services, manage our contractual relationship with customers, improve our risk management and defend or exercise our legal rights.

The data, purposes and retention period are given below:

3. Data sharing

Arval only shares data with the following third parties:

  • insurance companies or insurance brokers in the event of an accident insurance claim or theft
  • public authorities when such disclosure constitutes a legitimate interest that takes precedence over the driver's interests, such as in the event of theft or accident
  • Arval's suppliers if and to the extent they need such data to provide services to the driver.


4. What are your rights and how can you exercise them?

In accordance with applicable privacy regulations, you have the following rights:

  • access to your personal data: you can obtain information relating to the processing of your personal data, and a copy of any such personal data
  • correction of your personal data: should you consider that your personal data is inaccurate or incomplete, you can request that it is updated.
  • deletion of your personal data where this is permitted by law
  • restriction of the processing of your personal data
  • objection to the processing of your personal data, on grounds relating to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes, this also includes profiling related to such direct marketing.
  • right to data portability: where legally applicable, you have the right to have any personal data you have provided returned to you or, where technically feasible, transferred to a third party.


If you want to exercise the rights listed above, please send a letter or email to the following address: Arval Luxembourg sa - DPO Office - 36, Route de Longwy L-8080 Bertrange – privacy@arval.lu. Please include a scan/copy of your identity card for identification purposes. In accordance with applicable regulation, in addition to your rights above, you are also entitled to lodge a complaint with the competent supervisory authority in Luxembourg: The Data Protection Authority.


5. How can you keep up with changes to this data protection notice?

We invite you to review the latest version of this notice online and we will inform you of any material changes through our website or through our other usual communication channels.